10 Jul 2010

Brand Manifesto’s & 3 That will Inspire You.

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A brand man­i­festo, is an incred­i­bly pow­er­ful tool for entre­pre­neurs and mar­keters who want to cre­ate a brand that “means something”.

Effec­tive brand­ing is about cre­at­ing an emo­tional engage­ment and con­nec­tion with your audience. A man­i­festo, is a pub­lic dec­la­ra­tion of the prin­ci­ples and val­ues of the brand. It sets the tone and the expec­ta­tions cus­tomers should have of your brand and pro­vides a roadmap for cre­at­ing con­sis­tent expe­ri­ences with your brand at every touch point.

A mean­ing­ful, rel­e­vant and engag­ing man­i­festo that your brand can live by, and your cus­tomers can relate to sets your brand apart and aligns your mes­sage with the hopes, aspi­ra­tions and val­ues of your customers.

An authen­tic and gen­uine man­i­festo can help form an emo­tional attach­ment between your brand and your audi­ence, and pro­vides cus­tomers a sig­nal to their peers that their and your val­ues are aligned. This let’s your audi­ence self express, through iden­ti­fy­ing with your brand’s val­ues and shar­ing your brand mes­sage within their social group.

If you’re a startup or an entre­pre­neur seek­ing to develop a richer and more mean­ing­ful expe­ri­ence for your cus­tomers then con­sider devel­op­ing a brand man­i­festo that declares your val­ues and prin­ci­ples and speak­ing in real terms to your cus­tomers about the issues they care about too.

Some great exam­ples of brand manifesto’s include.

Lul­ule­mons Brand Manifesto

1. Lul­ule­mon — self described as a yoga-inspired apparel and cloth­ing com­pany, this $500m cloth­ing empire has a brand man­i­festo that aligns their brand with the hopes, aspi­ra­tions and val­ues of their health con­scious and lifestyle ori­en­tated cus­tomers. There’s no doubt this pow­er­ful brand helps ele­vate the com­pany from just another stan­dard “gym gear label” to a line with close to $500m annual revenue.

2. Rentoid.com - Mel­bourne entre­pre­neur Steve Sam­martino has cre­ated a bril­liant man­i­festo for Rentoid.com, that sets the tone for the eco and inde­pen­dent cul­ture of this well known Mel­bourne brand. This gives the site a  much deeper and valu­able con­nec­tion with the audi­ence, pro­vides a real bar­rier to entry  for the online busi­ness, and gives a com­pelling frame of ref­er­ence pit­ting rent­ing against, con­sum­ing, as a viable alternative.

3. Prod­uct (RED) pro­vides another excel­lent exam­ple of a brand man­i­festo. Prod­uct (RED) is the brand set-up by U2’s Bono and Bobby Shriver to raise money for the global fund to fight aids, tuber­cu­lo­sis and malaria. The Prod­uct (RED) man­i­festo spells out the true mean­ing of this brand, built on real integrity and a busi­ness model aimed to help the worlds most under­priv­eledge peo­ple. Whilst some detrac­tors have taken the cyn­i­cal view that prod­uct (RED) is prof­i­teer­ing from the plight of oth­ers; RED says right upfront in their man­i­festo, that RED is not a char­ity, it is a busi­ness model designed to buy med­ica­tion! That’s a pow­er­ful mes­sage; and the man­i­festo pub­licly states their inten­tions upfront, which in my opin­ion makes the cyn­i­cal view seem redun­dant and out of touch.

How­ever, despite the obvi­ous ben­e­fits not all brands should pur­sue this strat­egy. When devel­op­ing a brand man­i­festo you must be care­ful that your mes­sage is authen­tic, mean­ing­ful and impor­tant to your audi­ence. A trite, glib or super­fi­cial man­i­festo that your com­pany can not deliver on, will do far more harm than good for your brand.

If you’re inter­ested in cre­at­ing a man­i­festo for your brand, start by ask­ing your­self, “are we seek­ing to pos­i­tively impact the lives of our cus­tomers?” and if you are, “Are we con­sis­tently deliv­er­ing on our promise?” If the answer to both these ques­tions is yes, then a brand man­i­festo could be a pow­er­ful tool to fur­ther dif­fer­en­ti­ate your brand and develop a deeper rela­tion­ship with your customers.

About the Author: Andrew Birt is a Mar­keter, Entre­pre­neur & Tutor in Marketing/Advertising at Mel­bourne Uni­ver­sity, Australia.

One Response to “Brand Manifesto’s & 3 That will Inspire You.”

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